Privacy guidelines

Privacy Statement VNDX Amsterdam (2025)

We value your trust and see it as our responsibility to protect your privacy. In this privacy statement we explain what data we collect when you visit our website, why we collect this data and how we use it to improve your user experience.

This privacy policy applies to the services of VNDX Amsterdam. Please be aware that VNDX Amsterdam is not responsible for the privacy policy of other websites or sources. By using our website you accept our privacy policy. VNDX Amsterdam respects the privacy of all users and treats personal information confidentially.

Data collection and use

Use of our services

When you sign up for a service, such as a purchase or newsletter, we ask you to provide personal information. This information is used exclusively to perform the service and is stored on secure servers of VNDX Amsterdam or reliable third parties. We do not combine this information with other personal information that we have without your explicit permission.

Communication

If you send us an email or other message, we may store that communication. We only store data that is relevant to process your questions or respond to your requests. Your data is stored on secure servers and is not combined with other information.

Cookies and tracking

Our website uses cookies and similar technologies to gain insight into the use of our website. This data helps us to improve the functionality and user experience. The information generated by cookies can be stored on our secure servers or those of third parties. You can disable cookies via your browser settings, but this may affect the functionality of our website.

Purposes of data processing

We collect and use your data exclusively for the following purposes:

Provision of services: For example, order processing, customer service and newsletters.
Improving our website and services: Analysis of visitor behavior to improve the user experience.
Email marketing: Sending periodic newsletters with offers and updates.

The legal bases for processing data are:

Order processing: Necessary for the performance of an agreement (Article 6 paragraph 1 sub b GDPR).
Newsletter: Based on consent (Article 6 paragraph 1 sub a GDPR).
Analysis and cookies: Based on legitimate interest (Article 6 paragraph 1 sub f GDPR) or consent.

Email marketing and newsletter

If you subscribe to our newsletter, we will use your data exclusively to keep you informed about our products and promotions. You can unsubscribe at any time via the link in the newsletter or by contacting us. After unsubscribing, your data will be deleted, unless further processing is permitted by law.

Sharing data with third parties

We only share your data with third parties if this is necessary for our services, such as:

Web applications that support our online shop (e.g. reviews via TrustedShops).
Payment providers such as Klarna. If you choose to pay via Klarna, this provider may perform credit checks.

Our employees and partners are required to treat your data confidentially. We never sell or distribute your data for commercial purposes.

Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss or misuse. This includes encryption of data, secure servers and limited access to personal information.

Retention periods

Personal data is stored for as long as necessary for the purposes for which it was collected. For fiscal and administrative data, we apply a statutory retention period of 7 years. If the data is no longer needed, it is securely deleted.

Your rights

You have the right to:

To view your personal data.
To have incorrect data corrected.
To have your data deleted, unless legal obligations prevent this.

For requests, please contact us using the contact details below.

Manage cookies

Most browsers automatically accept cookies, but you can change your settings to refuse cookies or to receive a notification when a cookie is set. Please note that some features of our website may not function properly without cookies.

Transfer to third countries

If we transfer your data to countries outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place, such as the use of standard contractual clauses approved by the European Commission.

Changes

Our privacy statement may be amended from time to time to comply with changes in legislation or services. Please check this page regularly to stay informed of updates.