It’s never too late to be sorry. But decide within 14 days.

Are you sorry or not satisfied? You can return your purchase to us free of charge within 14 days if it meets the return conditions.

Follow these steps to return your item:

  • Register return
  • Register your return with the VNDX Customer Service on +31 (0) 73 690 83 07 or by e-mail to

    Always mention your account and order number with the contact, then we can find your order.

  • Send return
  • Send your purchase unused, undamaged and in the original packaging within 14 days of receipt back to:

    VNDX Returns

    The Libra 13

    5215 MN 's-Hertogenbosch

    The Netherlands

    Provide sufficient postage for your mail item and add the original invoice with your reason for return. Then we can return you faster 


  • Money Back
  • After we have received the package in good order, we will transfer your purchase amount within 2 working days to the account number you provided with your order.

    Return conditions

    The following conditions apply to returning your VNDX watch.

    • The shipping costs are for your own account.
    • The watch must be unused, undamaged and in the original packaging.
    • VNDX is not responsible for packages that do not arrive, so we recommend that you return the watch by registered post.
    • We do not accept packages sent to VNDX by cash on delivery or postage paid.
    • After 14 days from the date of purchase, it is no longer possible to return watches.